Face Masks & COVID-19 Update

Important update for the Victorian public

Face masks are still mandatory whenever you leave home – wherever you live in Victoria.

Click here for important information from the Department of Health about face masks.

Click here and watch this video message from the Chief Health Officer about how to safely wear a face mask.

Click here for the latest clinic news about COVID-19 on our website.

From 11th October 2020 all Victorians aged 12 years and older must wear a fitted face mask when they leave home, not matter where they live. 

Face shields, bandanas, scarves or loose snoods, loose buffs or loose gaiters on their own will no longer be considered a sufficient face covering.  You now must wear a fitted face mask that covers the nose and mouth.

  • Victorians must wear a face mask when they leave home.
  • Face masks continue to be an enforceable restriction in Victoria.
  • To provide yourself the best protection you should wear a face mask:
    • That is three layers.
    • That covers your nose and mouth.
    • That is well fitted – this means it should fit snugly over your nose and mouth.

If you are aged 12 years or older, it is mandatory that you wear a face mask when leaving home, unless an exemption applies. For those aged 3 to 11 years old, families should make their own decisions about whether their children should wear a face covering.  Children aged 2 years or younger must not wear a face covering as they are a choking and suffocation risk.

Face masks are not a substitute for maintaining 1.5M of physical distance between yourself and other people.

There are two types of face coverings suitable for community use:

Free reusable cloth face masks for vulnerable Victorians as defined by the Department of Health will be available soon.  Click here to find out if you are eligible.

Remember, if you are feeling unwell or have any symptoms of COVID-19 you should STAY HOME and call your doctor to find out how to get tested.

Key points:

  • COVID-19 is spread from close contact with an infected person.
  • Wearing a face covering provides an additional physical barrier to COVID-19.
  • Social distancing and regular hand washing are still the best defence against COVID-19.
  • Cloth masks or single-use (surgical) masks can be used as face coverings in the community.
  • Those aged 12 years and older must wear a face covering when leaving home throughout Victoria.
  • Due to risk of choking and suffocation children under the age of 2 years must never wear a face covering.
  • Face coverings are not required in the following circumstances:
    • lawful excuses.
    • children under the age of 12 years.
    • those who have a professional reason for not wearing a mask.
    • persons who are communicating with a person who is hearing impaired.
    • doing strenuous exercise (but you must have a face mask or covering with you).
    • those who are affected by a relevant medical, physical or mental health condition*.

* Discuss these exemptions with your GP.

For digital resources about COVID-19 and the use of face masks refer to:

For 24/7 telephone support about COVID-19 call the Victorian Coronavirus Hotline on 1800 675 398.

For translating or interpreting call 131 450 first and tell them your language.  Click here for translated resources.  SBS Radio is also broadcasting COVID-19 news and information in your language.