Recalls and Reminders now go Mobile!
You will notice a different way our doctors notify you of important healthcare recalls and reminders.
Victoria Harbour Medical Centre is now using a secure mobile phone messaging service called HotDoc SMART Recalls. Instead of receiving a letter in the mail, you will now receive healthcare recall and reminder notifications direct to your mobile phone.
Just follow the link once you receive your secure HotDoc SMART Recall SMS text, verify your details by completing a 3-point identity check, view the details of your electronic reminder, and then book an appointment online via our website or by calling our reception staff on tel (03) 9629 1414.
This secure notification service will monitor and advise us if you have received and viewed the reminder and made an appointment. If you do not view your electronic reminder, or if you don’t have a mobile phone, you will receive a printed recall letter in the mail to your registered postal address.
Recalls and reminders is an opt out service and now it will be a more efficient, convenient and environmentally friendly way we communicate with you, so please ensure your mobile phone details are correct and always up to date.